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Category Archives: Managed Service Provider

MSPs: Creating Illusions with Social Media

11-Feb-13

As far as I know, managed services providers (MSPs) aren’t in the business of creating illusions, but maybe they should be going forward. Nemo, the powerful blizzard that slammed into New York, Connecticut, Rhode Island, Massachusetts and the broader New England region, threw Long Island municipalities a curveball. As of today, parts of the Long Island Expressway (LIE), one of the major roads on the island, is still closed for plowing, side streets are covered with snow, and plows are nowhere to be seen. Some municipalities, however, used social media and other Web-based methods to comfort the public, while they (poorly) assessed the situation at hand. MSPs can apply these same techniques during unusual circumstances.

TUC Adds Service Center, Plans for Desktop as a Service

06-Feb-13

TUC Managed IT Solutions has updated its Connected Office (CO) managed services offering to version 5.0, adding a new service center, aimed at improving the end-user experience. The new version is designed to build on the existing offering’s foundation of delivering managed IT services in an automated, primarily remote service delivery model.  Here are the details.

AirWatch Offers Standalone MAM for BYOD

09-Jan-13

MDM vendor AirWatch announced Wednesday morning standalone mobile application management solution designed to increase administrative flexibility. The new solution aims to provide managed services providers with mobile device management, mobile application management, mobile content management, mobile email management, and bring-your-own-device (BYOD) management. What does AirWatch’s new MAM solution mean for MSPs? We’ll review.

Forrester 2013 Forecast: Mac and iPad Sales Grow

08-Jan-13

Should managed services providers expect an increase in global tech spending in 2013? Forrester Research, Inc. (NASDAQ: FORR) recently released a global tech market forecast, projecting 5.4 percent growth (local currencies) in global technology spending in 2013. What does this mean for mobile device management and the bring your own device trend? Here are the details.

Help Wanted: Network and Security Engineer, Network Manager

08-Jan-13

Are you still looking for a job into the new year? Take a look at our MSP job board for several new listings in the industry. On the other hand, maybe you’re looking for a new opportunity with a larger company. Is Google big enough for you?

eFolder Continuity Cloud Makes its Debut

12-Jun-12

eFolder has announced the  general availability of the eFolder Continuity Cloud, a wholesale, add-on service delivered to eFolder partners that enables the fast recovery of servers in the cloud on an emergency or as-needed basis. The service supports StorageCraft ShadowProtect and Dell AppAssure server image recovery from a single cloud services provider. Here’s the scoop.

MSP of the Week: Who is Fandotech?

29-May-12

Fandotech, ranked 100 on MSPmentor’s list of the world’s top 100 managed services providers (MSPs), is a company located in Manchester, Connecticut with over 25 employees managing desktops and mobile devices, as well as 1,200 servers.

Gorilla Logic VP Schwarz: Now is the Time for QaaS

26-Mar-12

Earlier this month we brought you news from Gorilla Logic, the Quality-as-a-Service (QaaS) platform provider for the enterprise that released two new solutions aimed at accelerating application development and testing. One was the Gorilla Logic Continuous QA Cloud, and MonkeyTalk, which the company says helps accelerate the development of mobile applications.

StorageCraft Targets MSPs with New Virtual Data Backup Pricing

22-Mar-12

StorageCraft, the data backup and disaster recovery software provider for servers, desktops and laptops, has set its sights on pursuing new managed services provider (MSP) partners in 2012. To that end, the software provider has develop a new pricing plan specifically designed for MSPs to better afford ShadowProtect, the company’s signature data protection solution for servers, desktops, operating systems and applications.

Alert Logic Debuts Cloud Security Solutions for Amazon EC2

21-Mar-12

Alert Logic, the security as a service software provider for the cloud, has released two new security software solutions as an added layer of network protection, particularly for its end-user business customers currently using the Amazon EC2 cloud environment. The development comes as Alert Logic tries to capitalize on the findings of its most recent cloud security services report, which found that cloud environments pose a lower security risk than on-premise solutions.