Cloud-based business applications provider Zoho (the company behind the enterprise IT platform ManageEngine) is rolling out an update to to Zoho CRM, the company’s online customer relationship management software, adding four major new features and a host of smaller ones that enhance a sales rep’s dashboard view of interactions with customers, including all emails and chats. Here are the details.
Category Archives: SMB Technology
Technology industry association CompTIA has formed a new partnership with the Orange County Tech Alliance focused on increasing grassroots advocacy for small and medium-sized technology (SMB) companies. The deal falls under CompTIA’s TechVoice organization, a partnership of CompTIA and the Technology Councils of North America (TECNA), and participating regional technology associations. TechVoice is focused on influencing government policy makers on behalf of the technology industry.
The popular remote access service provider LogMeIn Inc. is launching its own cloud data storage and sharing service to enable users to securely share information across PCs, Macs, iPads, iPhones and Android devices.
Only a few months after Best Buy (BBY) acquired mindSHIFT, a top managed services provider, Best Buy has announced plans to close 50 big retail box stores, open 100 smaller stores, and will cut $800 million in costs by fiscal 2015. The moves surface as Best Buy struggles amid fierce competition from Amazon (AMZN) and other online retailers. For MSPs keeping tabs on mindSHIFT and Best Buy’s new Geek Squad partner program, here’s what you need to know.
SMBs are in need of some serious assistance with their email marketing activities, which could present an excellent growth opportunity for MSPs serving this market. At least these are the conclusions which can be drawn from a recent study by email marketing platform provider GetResponse.
nScaled, which brands itself as a Recovery-as-a-Service (RaaS) provider for the SMB market, has developed a new Free Cloud Recovery Account service to enable VMware users to discover new tools for recovery, backup and archiving. nScaled has been working closely with VMware since early 2010.
StillSecure, the managed network security provider, has signed an agreement with Lokahi Solutions, a cloud infrastructure and hosting provider for both SMBs and enterprise companies. Here’s a closer look at how StillSecure plans to help its newest partner strengthen its cloud offering.
Paessler AG, the network monitoring software provider, has added a new company executive in order to strengthen the software company’s North American presence — its largest business market to date.
Ever since TUCBrands (and The Utility Company) embarked on a new growth strategy 18 months ago – expanding out from selling franchises to creating MSPXchange, a subsidiary designed to convert existing “micro-MSPs” into franchisees — the deals have typically been small ones. TUC President Mark Scott (pictured), who also happens to be the co-founder and former CEO of N-able says that deals are typically for MSPs with under $1 million in revenue. “That’s our sweet spot,” he told MSPmentor.