The managed services market has gradually extended across North America, Europe, Australia, South Africa and several other regions. So where is the next big managed services land grab? I suspect the answer is South America — or more precisely, Brazil. Here’s why.
Category Archives: SysAid Technologies
SysAid Technologies, the IT Service Management (ITSM) and Customer Service Support (CSS) software provider, has released SysAid It 8.5. The IT help desk platform has enhancements that cover mobility, functionality, end-user satisfaction and the user Interface (UI). Here’s the breakdown on the four categories of improvement.
SysAid Technologies is wasting no time getting to work with a newly expanded executive team in tow. The IT service management (ITSM) and customer service support (CSS) software provider has released CSS version 3.5 in both an Enterprise Edition format and a Pro Edition format for SMBs.
SysAid Technologies, which develops IT service management (ITSM) and customer service support software, has added two new executives as part of its plan to expand its international presence.
SysAid Technologies, an IT service management software and help desk solution provider, has a message for IT staff looking forward to taking a few days off during the holidays: Not so fast. According to the software provider, there is no more ideal time for IT administrators to evaluate company IT systems than during the holiday season when most employees are out of the office and usually not logging-in to company networks via mobile devices to work remotely.